Privacy Policy Privacy Policy Pickleball Passport Effective Date: January 1, 2026 Last Updated: January 1, 2026 1. Introduction Welcome to Pickleball Passport (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and related services (collectively, the “Services”). By using Pickleball Passport, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services. 2. Information We Collect 2.1 Information You Provide Directly 📋 Account Information: Email address First name Last name Username Password (encrypted) Profile photo (optional) Bio/description (optional) Location (city, state, country – optional) ⭐ Premium Version Social Media Information: Social media profile links (optional, Premium users only) Social media account connections (if you choose to link in Premium version) 📍 Court Check-In Information: Court ratings and reviews Photos you upload (captured via device camera with your permission) Date and time of check-ins Comments and notes Tags and preferences 👥 Social Information: Friends/followers lists Comments on other users’ check-ins Messages sent through the App 💳 Payment Information: When you subscribe to Premium features, payment information is processed by our third-party payment processor (RevenueCat/Stripe). We do not store your full credit card details on our servers. 2.2 Information Collected Automatically 📍 Location Information: GPS coordinates when you check in at a court (with your permission) General location data for finding nearby courts You can disable location services at any time through your device settings 📱 Device Information: Device type and model Operating system and version Unique device identifiers Mobile network information App version IP address 📷 Camera Access: We request access to your device camera to allow you to take photos of courts Photos are only captured and uploaded with your explicit action You can disable camera access at any time through your device settings 📊 Usage Information: Courts you visit Features you use Time spent in the App Search queries Interaction with other users Achievement progress App crashes and errors 📈 Analytics Information: We use Google Analytics to understand how users interact with our App This includes page views, session duration, user demographics (age range, general location) Google Analytics may use cookies and similar technologies You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on 2.3 Information from Third Parties 🔗 Social Media (Premium Version Only): If you connect your social media accounts in the Premium version, we may receive profile information such as your name, email, and profile links. 👥 Other Users: Information about you from other users, such as when they tag you in photos or mention you in comments. 3. How We Use Your Information We use the collected information for the following purposes: 3.1 Core Service Functionality Create and manage your account Process court check-ins and track your visits Display your personal statistics and achievements Show nearby courts based on your location Enable social features (following, commenting, liking) Provide customer support Store and display photos you upload 3.2 Personalization Customize your experience Recommend courts based on your preferences Show relevant achievements and milestones Personalize content in your activity feed 3.3 Communication Send you service-related notifications through push notifications Respond to your inquiries and support requests via email or phone Send push notifications about achievements, friend activity, and app updates (with your permission) Note: We do not send marketing emails to users 3.4 Analytics and Improvement Analyze usage patterns to improve the App using Google Analytics Understand which features are most popular Debug technical issues and crashes Conduct research and development Create anonymous, aggregated statistics 3.5 Advertising and Remarketing We use remarketing services to advertise our business to users who have previously visited our App Remarketing may display our ads to you on other websites and apps you visit We use Google Ads and similar services for remarketing campaigns You can opt-out of remarketing through your device ad settings or by visiting the Network Advertising Initiative opt-out page 3.6 Safety and Security Verify your identity Detect and prevent fraud and abuse Enforce our Terms of Service Comply with legal obligations Protect the rights and safety of our users 3.7 Legal Compliance Comply with applicable laws and regulations Respond to legal requests and prevent harm 4. How We Share Your Information 4.1 Public Information The following information is publicly visible to other users by default: Your username and display name Your first and last name (you can control visibility in settings) Profile photo and bio Courts you have visited (unless you mark check-ins as private) Your ratings and reviews Photos you upload to courts Your achievements and statistics Your followers and following lists (you can make these private in settings) You can control the visibility of certain information through your privacy settings. 4.2 With Other Users When you interact socially on the App: Your check-ins may appear in your followers’ activity feeds Your comments and likes are visible to users who can see the original content Users can see if you follow them 4.3 With Service Providers We share information with third-party service providers who help us operate the App: Cloud hosting: Firebase/Google Cloud Platform (data storage) Analytics: Google Analytics Payment processing: RevenueCat, Stripe Crash reporting: Firebase Crashlytics, Sentry Push notifications: Firebase Cloud Messaging Maps: Google Maps Platform Remarketing services: Google Ads, Facebook Ads (for showing you our advertisements) These providers are contractually obligated to protect your information and use it only for the services they provide to us. 4.4 With Business Partners With your consent, we may share information with pickleball equipment brands, court operators, or tournament organizers for promotional purposes We may share aggregated, anonymized data about court usage with facility operators and municipalities 4.5 For Legal Reasons We may disclose your information if required to do so by law or in response to: Legal process (subpoenas, court orders) Government or regulatory requests Requests from law enforcement Protection of our rights, property, or safety Prevention of fraud or illegal activity Emergency situations involving danger to persons 4.6 Business Transfers If Pickleball Passport is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have. 4.7 With Your Consent We may share your information for other purposes with your explicit consent. 4.8 What We Do NOT Do We do not display third-party advertisements in the App We do not sell your personal information to third parties We do not send marketing emails (only service-related communications) 5. Your Privacy Rights and Choices 5.1 Access and Update You can access and update your personal information at any time through: Your profile settings in the App Contacting us at pickleballpassport@email.com or +1 (917) 740-1296 5.2 Delete Your Account You can delete your account at any time through: Account settings > Delete Account Contacting us at pickleballpassport@email.com or +1 (917) 740-1296 When you delete your account: Your profile and personal data will be permanently deleted within 30 days Your check-ins and reviews may remain visible but will be anonymized Some information may be retained for legal compliance purposes 5.3 Control Location Sharing You can control location access through: iOS: Settings > Privacy > Location Services > Pickleball Passport Android: Settings > Apps > Pickleball Passport > Permissions > Location You can choose: Allow always Allow only while using the app Don’t allow 5.4 Control Camera Access You can control camera access through: iOS: Settings > Privacy > Camera > Pickleball Passport Android: Settings > Apps > Pickleball Passport > Permissions > Camera 5.5 Manage Communications You can control notifications: Push notifications: App Settings > Notifications Service-related push notifications are essential to the App experience 5.6 Privacy Settings Control who can see your information: Make your profile public or private Show or hide your first and last name publicly Hide your followers/following lists Mark individual check-ins as private Control who can comment on your posts Disable social features entirely 5.7 Opt-Out of Remarketing You can opt-out of remarketing advertisements: iOS: Settings > Privacy > Advertising > Limit Ad Tracking Android: Settings > Google > Ads > Opt out of Ads Personalization Visit: www.networkadvertising.org/choices or www.aboutads.info/choices 5.8 Opt-Out of Google Analytics You can opt-out of Google Analytics tracking: Install the Google Analytics Opt-out Browser Add-on Adjust your in-app analytics preferences (if available) 5.9 Data Portability You can request a copy of your data: Account Settings > Export My Data (Premium feature) Contact us at pickleballpassport@email.com or +1 (917) 740-1296 We will provide your data in a machine-readable format within 30 days 5.10 Additional Rights for EU/UK Users (GDPR) If you are in the European Union or United Kingdom, you have additional rights: Right to access: Request confirmation of what data we process Right to rectification: Correct inaccurate data Right to erasure: Request deletion of your data (“right to be forgotten”) Right to restriction: Limit how we use your data Right to data portability: Receive your data in a portable format Right to object: Object to processing of your data Right to withdraw consent: Withdraw consent for data processing Right to lodge a complaint: File a complaint with your local data protection authority Contact us at pickleballpassport@email.com to exercise these rights. 5.11 Additional Rights for California Users (CCPA/CPRA) If you are a California resident, you have the right to: Know: What personal information we collect, use, disclose, and sell Access: Request a copy of your personal information Delete: Request deletion of your personal information Opt-out: Opt-out of the sale of personal information (we do not sell personal information) Non-discrimination: Not be discriminated against for exercising your rights To exercise these rights, contact us at pickleballpassport@email.com or call +1 (917) 740-1296. We will verify your identity before processing requests. You may designate an authorized agent to make requests on your behalf. 6. Data Retention We retain your information for as long as necessary to provide our Services and for legitimate business purposes: Account data: Until you delete your account, plus 30 days Check-in data: Until you delete your account (anonymized check-ins may persist to maintain court database integrity) Photos: Until you delete them or delete your account Payment data: Retained by payment processors per their policies and legal requirements Analytics data: Aggregated data retained indefinitely Legal compliance: Some data may be retained longer to comply with legal obligations 7. Data Security We implement appropriate technical and organizational measures to protect your information: 🔒 Security Measures: Encryption in transit (HTTPS/TLS) Encryption at rest for sensitive data Secure authentication (password hashing) Regular security audits Access controls and authentication Secure cloud infrastructure (Firebase/Google Cloud) Regular backups Security monitoring and incident response However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. 8. Children’s Privacy Pickleball Passport is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at pickleballpassport@email.com or +1 (917) 740-1296. We will delete such information from our systems promptly. ⚠️ Age Verification: Users must confirm they are 13 years or older during account creation We reserve the right to request age verification Accounts found to belong to users under 13 will be terminated 9. International Data Transfers Pickleball Passport is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. These countries may have different data protection laws than your country. By using our Services, you consent to the transfer of your information to the U.S. and other countries. For EU/UK users, we use appropriate safeguards such as: Standard Contractual Clauses approved by the European Commission Adequacy decisions Other legally approved transfer mechanisms 10. Third-Party Links and Services The App may contain links to third-party websites, services, or integrations that are not operated by us. We are not responsible for the privacy practices of these third parties. Third-party services we integrate with: Google Maps (for map display) Google Analytics (for usage analytics) Social media platforms (Premium users only, if you choose to connect) Payment processors (for Premium subscriptions) Remarketing services (Google Ads, Facebook Ads) We encourage you to review the privacy policies of any third-party services you access through our App. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes: We will update the “Last Updated” date at the top We will notify you through the App or via push notification for material changes Continued use of the Services after changes constitutes acceptance We encourage you to review this Privacy Policy periodically. 12. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: 📧 Email: pickleballpassport@email.com 📞 Phone: +1 (917) 740-1296 📍 Mail: Pickleball Passport, Inc. 1625 Emmons Ave Brooklyn, NY 11235 United States 🇪🇺 Data Protection Officer (for EU/UK inquiries): pickleballpassport@email.com Response Time: We aim to respond to all inquiries within 30 days. 13. Specific Provisions by Jurisdiction 13.1 California Residents California Shine the Light Law: California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes. Do Not Track Signals: We do not currently respond to “Do Not Track” signals from browsers. 13.2 Nevada Residents Nevada residents have the right to opt-out of the sale of certain personal information. We do not sell personal information as defined under Nevada law. 13.3 European Union / United Kingdom Residents Legal Basis for Processing: We process your personal data under the following legal bases: Contract: To fulfill our contract with you (provide Services) Consent: When you give explicit consent (e.g., location access, camera access, remarketing) Legitimate interests: For analytics, fraud prevention, and service improvement Legal obligation: To comply with applicable laws Data Controller: Pickleball Passport, Inc. is the data controller for personal information collected through the Services. 13.4 Australian Residents We comply with the Australian Privacy Principles under the Privacy Act 1988. Australian residents can contact us at pickleballpassport@email.com to exercise their rights or file a complaint with the Office of the Australian Information Commissioner. 14. Additional Information 14.1 Automated Decision-Making We may use automated processes to personalize your experience (e.g., court recommendations, achievement suggestions). These decisions do not have significant legal effects. You can request human review of automated decisions by contacting us. 14.2 Anonymous and Aggregated Data We may create anonymous, aggregated data from your personal information by removing identifiers. We may use and share this aggregated data for any purpose, including: Research and analysis Improving our Services Sharing with court operators and municipalities Publishing industry insights This data cannot be used to identify you personally. 14.3 Court Database Information about courts (location, amenities, ratings) is publicly available and contributed by our user community. By adding or editing court information, you acknowledge this information will be publicly visible. 14.4 Camera and Photo Storage We only access your camera when you actively choose to take a photo Photos are stored on our secure servers and associated with your account You can delete photos at any time Photos you upload to courts may remain visible even after deletion to maintain database integrity, but will be disassociated from your account 14.5 Google Analytics We use Google Analytics to help us understand how users interact with our App. Google Analytics collects information such as: How often users visit the App What features they use How long they spend in the App General demographic information Google Analytics uses cookies and may combine the information collected with information from other Google services. For more information on how Google uses data, visit: www.google.com/policies/privacy/partners/ Consent By using Pickleball Passport, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. For users in jurisdictions requiring explicit consent: By clicking “I Agree” during account creation or continuing to use the Services after being notified of changes, you provide your explicit consent to this Privacy Policy. Thank you for trusting Pickleball Passport with your information. We are committed to protecting your privacy while helping you stamp your pickleball journey! 🏓 This Privacy Policy was last updated on January 1, 2026. Please check back regularly for updates. © 2025 Alexander Andranikian, Inc. All rights reserved.